Terms of Service

Last updated: August 22, 2026

These Terms of Service (“Terms”) govern your access to scaleurbiz.com, your use of the website and your purchase or use of services offered by ScaleurBiz (“ScaleurBiz,” “we,” “us” or “our”).

By accessing the website, submitting a service request, accepting a proposal, making a payment or using our services, you agree to these Terms. If you do not agree, do not use the website or submit a service request.

Additional terms may appear in a proposal, quotation, statement of work, order confirmation, invoice or separate agreement. If those additional terms conflict with these Terms, the service-specific document will control for the relevant engagement.

1. Eligibility and Authority

You must be at least 18 years old and legally capable of entering into a binding agreement. If you use the website or request services on behalf of a company or another organization, you confirm that you have authority to bind that organization to the applicable agreement.

2. Website Use

ScaleurBiz grants you a limited, revocable, non-exclusive and non-transferable right to access and use the website for lawful business and informational purposes.

You may not:

• Use the website or services for unlawful, fraudulent, deceptive or abusive activity
• Attempt to gain unauthorized access to the website, server, database or administrative systems
• Introduce malware, malicious code, automated attacks or harmful technology
• Interfere with website security, availability or normal operation
• Impersonate another person or misrepresent your authority or affiliation
• Copy, republish or commercially exploit protected website content without authorization
• Use automated extraction or scraping methods in a way that harms the website or violates applicable law
• Submit information or materials that infringe intellectual property, privacy or other rights
• Use ScaleurBiz services to conduct unlawful spam, harassment or prohibited outreach

We may restrict or suspend access where reasonably necessary to protect the website, users, systems or legal rights.

3. Our Services

ScaleurBiz provides B2B growth and business support services that may include:

• Go-to-market strategy and market research
• B2B lead generation and prospect research
• Sales development and appointment setting
• Cold email and LinkedIn outreach support
• CRM management and revenue operations
• Content, copywriting and conversion support
• Graphic design, creative media and video editing
• Virtual assistance and business operations support
• AI workflow and business process automation
• Custom service packages combining selected capabilities

The precise services, deliverables, exclusions, responsibilities, timeline and fees for an engagement will be defined in the applicable proposal, statement of work, order confirmation or written agreement.

4. Service Requests and Contract Formation

Submitting a contact form, service order or Custom Service Package request does not automatically require ScaleurBiz to accept or begin the project. Website submissions are requests for review.

A service engagement becomes binding when ScaleurBiz confirms acceptance in writing and any required proposal, scope, payment or other onboarding requirement has been completed.

We may decline a request where the project is outside our capabilities, creates a legal or ethical concern, requires unavailable resources, presents a conflict of interest or cannot be completed within the requested conditions.

5. Pricing, Estimates and Taxes

Prices displayed on the website may be starting prices, estimated prices or examples based on a standard scope. They are not final quotations unless explicitly stated otherwise.

Custom package totals generated through the website are preliminary estimates based on selected starting prices. The final price may change after we review the requirements, complexity, volume, timeline, integrations, revisions and resources needed.

Unless stated otherwise:

• Prices are displayed in U.S. dollars
• Applicable taxes, government charges and third-party costs are additional
• The final scope and price will be confirmed before paid delivery begins
• A quotation remains valid only for the period stated in that quotation

We will not materially change an accepted project price or scope without explaining the change and obtaining agreement where additional authorization is required.

6. Payments

Payment amounts, schedules, methods and due dates will be stated in the relevant proposal, invoice or service agreement. Depending on the engagement, ScaleurBiz may require an advance payment, milestone payments, recurring payments or full payment before delivery.

You are responsible for:

• Providing accurate billing information
• Paying valid invoices by the stated due date
• Paying applicable taxes and approved third-party expenses
• Reviewing invoices and raising genuine concerns promptly

If a valid payment becomes overdue, we may pause affected work after providing appropriate notice. This does not remove your responsibility to pay for approved work already performed or costs already committed.

7. Client Responsibilities

You agree to:

• Provide accurate, complete and timely project information
• Identify an authorized contact for instructions and approvals
• Provide required access, assets, content and feedback on time
• Ensure that supplied materials may legally be used for the project
• Review deliverables and provide clear feedback within agreed periods
• Maintain appropriate backups of important data and materials
• Use completed work and campaign activity in accordance with applicable law
• Inform us of confidentiality, privacy, regulatory or security requirements before work begins

Delays or incomplete information from the client may affect delivery dates, pricing, campaign performance or project feasibility.

8. Approvals and Authorized Instructions

We may rely on instructions and approvals provided by the client’s designated contact. The client is responsible for ensuring that its authorized representatives provide accurate instructions and have appropriate decision-making authority.

An approval may authorize ScaleurBiz to proceed with the relevant deliverable, publication, campaign, workflow or project stage.

9. Scope Changes and Additional Work

A request outside the approved scope may require a revised quotation, timeline or statement of work. We will identify material scope changes before performing chargeable additional work.

Examples may include:

• Additional deliverables or services
• Major changes after approval
• Additional revision rounds
• Accelerated or priority delivery
• New platforms, integrations or markets
• Work required because supplied information was incomplete or inaccurate

10. Delivery and Timelines

Delivery dates are estimates unless a written agreement expressly describes a deadline as guaranteed. Timelines may depend on client approvals, platform availability, third-party systems, data quality and other project dependencies.

We will communicate material delays that become known to us and work with the client to revise the delivery plan where appropriate.

11. Revisions and Acceptance

Included revision rounds and review periods will be stated in the applicable scope. Revision requests must relate to the approved project objectives and original requirements.

Deliverables may be treated as accepted when:

• The client provides written approval
• The client publishes, launches or uses the deliverable
• The agreed review period expires without a documented material issue

This section does not limit rights that cannot lawfully be excluded.

12. Cancellation, Rescheduling and Refunds

Cancellation, rescheduling and refund terms may vary according to the service and will be stated in the applicable proposal, invoice or service agreement.

Unless another written term applies:

• Cancellation requests must be submitted in writing
• Fees for approved work already completed remain payable
• Non-recoverable third-party costs already authorized remain payable
• Unused prepaid amounts may be reviewed against completed work and committed resources
• Recurring services continue until terminated according to the agreed notice period
• Completed or accepted custom work is generally not refundable solely because business preferences later change

Nothing in these Terms removes cancellation, refund or consumer rights that cannot be excluded under applicable law.

13. B2B Outreach and Campaign Compliance

Both ScaleurBiz and the client are responsible for complying with legal obligations within their control. The client must ensure that its business model, offers, audience, contact data and campaign instructions may lawfully be used for the intended outreach.

The client may not instruct us to:

• Use unlawfully obtained contact information
• Send deceptive, fraudulent or materially misleading communications
• Impersonate another organization or person
• Ignore legally required opt-outs or suppression requests
• Target prohibited audiences or promote unlawful products and services

ScaleurBiz may pause or refuse campaign activity that creates a reasonable legal, platform, reputational or security concern.

14. Intellectual Property

ScaleurBiz Materials

ScaleurBiz retains ownership of its pre-existing intellectual property, methodologies, frameworks, templates, software, processes, internal tools, reusable components and general knowledge.

Client Materials

The client retains ownership of materials it provides. The client grants ScaleurBiz a limited license to use those materials only as reasonably required to perform the approved services.

The client confirms that it has the rights and permissions necessary for us to use the supplied materials.

Custom Deliverables

After full payment, the client will receive the ownership or usage rights stated in the applicable proposal or statement of work for final custom deliverables specifically created for that client.

Unless expressly transferred, ownership does not include:

• ScaleurBiz pre-existing materials and reusable systems
• Third-party fonts, stock assets, software, plugins or platform components
• Unused concepts, drafts or internal working files
• Tools or materials licensed under separate terms

ScaleurBiz will not publicly identify a confidential client project as a case study or portfolio item without appropriate permission.

15. Third-Party Materials and Platforms

Projects may involve third-party platforms, software, APIs, stock assets, hosting, email services, CRM systems or automation tools. Those services operate under their own terms, privacy policies, pricing and availability.

ScaleurBiz does not control third-party outages, account suspensions, algorithm changes, policy changes or service discontinuation. We will use reasonable care when working with approved third-party tools but cannot guarantee their continued operation.

The client is responsible for maintaining required third-party subscriptions and complying with applicable platform terms unless otherwise agreed.

16. AI and Automation

Some services may use artificial intelligence or automation tools for research, drafting, analysis, workflow assistance or operational efficiency. Material client-facing outputs should remain subject to appropriate human review.

Clients must not provide confidential, regulated or sensitive information for use with an AI system unless the tool, purpose, access and safeguards have been specifically approved.

AI-assisted outputs may contain errors or require modification. They should not be treated as legal, financial, medical or other regulated professional advice.

17. Confidentiality

Each party must protect non-public information received from the other party and use it only for the authorized business purpose. Confidential information may include business strategies, customer information, credentials, pricing, systems, unpublished content and project materials.

Confidentiality obligations do not apply to information that:

• Was lawfully known without confidentiality restrictions
• Becomes public without a breach of obligation
• Is independently developed without using confidential information
• Is lawfully received from another source
• Must be disclosed under a valid legal requirement

Additional confidentiality or data-processing terms may be required for projects involving sensitive information.

18. Privacy and Data Protection

Personal information collected through the website and service process is handled according to our Privacy Policy. Information about website cookies is available in our Cookie Policy.

Each party is responsible for complying with the privacy and data protection obligations applicable to its own activities.

19. No Guaranteed Business Results

ScaleurBiz does not guarantee a specific number of leads, meetings, conversions, customers, revenue, rankings or other commercial results unless a signed agreement expressly states a measurable guarantee.

Results may depend on factors outside our control, including:

• The client’s offer, pricing and market position
• Product or service quality
• Audience demand and competition
• Client response times and sales execution
• Platform policies, algorithms and technical availability
• Data quality and campaign infrastructure
• Economic, legal and market conditions

Examples, case studies and past results do not guarantee that another client will achieve the same outcome.

20. Website Information and Disclaimers

We aim to keep website information accurate and useful, but website content may contain errors, become outdated or be changed as services evolve.

To the extent permitted by law, the website and general informational content are provided on an “as available” basis. Nothing on the website constitutes legal, financial, medical or other regulated professional advice.

21. Limitation of Liability

To the fullest extent permitted by applicable law, neither party will be liable to the other for indirect, incidental, special, exemplary or consequential losses, including lost profits, lost opportunities or loss of data, arising from the website or services.

To the fullest extent permitted by law, ScaleurBiz’s aggregate liability arising from an affected service engagement will not exceed the fees paid to ScaleurBiz for that affected service during the six months immediately preceding the event giving rise to the claim.

These limitations do not exclude liability for fraud, fraudulent misrepresentation, willful misconduct, gross negligence or any liability that cannot legally be limited or excluded.

22. Indemnification

You agree to defend and indemnify ScaleurBiz against third-party claims, losses and reasonable costs arising from:

• Materials, data or instructions you supplied without sufficient rights or authority
• Your unlawful use of the website, services or deliverables
• Your material breach of these Terms or an applicable service agreement
• Your violation of another person’s intellectual property, privacy or legal rights

This obligation applies only to the extent the claim was caused by your conduct and does not cover losses caused by ScaleurBiz’s own unlawful conduct.

23. Suspension and Termination

Either party may terminate a service engagement according to the applicable proposal or agreement.

We may suspend or terminate affected services where:

• A valid payment remains overdue after appropriate notice
• The client materially breaches an agreement and does not correct the breach when correction is reasonably possible
• The requested activity appears unlawful, deceptive, abusive or unsafe
• Continuing the work would violate third-party platform rules or legal obligations
• Required access, information or approvals are not provided for an extended period

Termination does not remove rights or payment obligations that arose before termination. Provisions intended to survive—including confidentiality, intellectual property, payment, limitation of liability and dispute provisions—will remain effective.

24. Force Majeure

Neither party will be responsible for delay or failure caused by events beyond its reasonable control, including natural disasters, war, civil disruption, government action, major network failures, widespread platform outages, labor disruption or public emergencies.

The affected party should provide reasonable notice when possible and take reasonable steps to reduce the impact.

25. Electronic Communications

You agree that proposals, approvals, notices, invoices, confirmations and other service communications may be provided electronically. Electronic communications and records may satisfy requirements for written communication where permitted by law.

26. Governing Law and Disputes

The governing law and dispute forum for a paid engagement should be identified in the applicable proposal, statement of work or service agreement.

Before beginning formal proceedings, the parties should attempt in good faith to resolve a dispute through written notice and reasonable business discussion. This does not prevent either party from seeking urgent protective or injunctive relief where necessary.

If no service-specific governing law is stated, applicable law and jurisdiction will be determined under the mandatory legal rules relevant to the parties and dispute. Nothing in these Terms removes consumer rights or legal protections that cannot be waived.

27. Changes to These Terms

We may update these Terms to reflect changes to our website, services, business practices or legal requirements. Updated Terms will be published on this page with a revised date.

Changes will apply prospectively and will not rewrite an active signed service agreement unless the parties agree or applicable law requires the change.

28. General Provisions

• Entire agreement: These Terms and applicable service-specific documents form the agreement concerning the relevant subject matter.
• Severability: If a provision is unenforceable, the remaining provisions continue to the extent permitted by law.
• No waiver: Failure to enforce a provision immediately does not waive the right to enforce it later.
• Assignment: You may not transfer an active service agreement without written approval. ScaleurBiz may transfer an agreement as part of a legitimate business restructuring or transaction, subject to applicable law.
• Relationship: The parties are independent contractors unless a written agreement states otherwise. These Terms do not create employment, partnership, joint venture or agency authority.

29. Contact ScaleurBiz

If you have questions about these Terms of Service, contact ScaleurBiz through our Contact Us page.